General terms and conditions

General Terms and Conditions for the DigiBizS Academy Business Unit of Digital Compliance Consulting GmbH


Please register online via our website or in writing using the registration forms prepared for you. If you do not use the shopping cart on our website or the forms we have prepared for you (e.g. via a direct mail request), please be sure to provide us with the name of the participant and the complete company address or billing address with telephone and fax number and e-mail address.

Your registration is binding and will be booked by us in the order of receipt. If the event is already fully booked, we will contact you immediately, otherwise we will send you your registration confirmation.

The data processing of the registration data is carried out in accordance with the applicable regulations of the European Data Protection Regulation and the Federal Data Protection Act.

When you register for or book a seminar, we generally process the following information about you: gender, first name, last name, contact address, company address, function in the company, bank data for payment processing, other contact data (e-mail address, telephone number, etc.). Information that is not required for the fulfillment of the contract is voluntary or is specified or justified separately in the seminar announcements.

Further information on data processing and data protection can be found in the privacy policy of Digital Compliance Consulting GmbH under Privacy Policy.

The prices stated in the booking portal on the booking date apply plus the statutory VAT of currently 19% (this is shown separately in the invoice). After receipt of the registration you will receive an invoice with the registration confirmation, which is due immediately without deduction.

Each registration by the customer on the website or each execution of a booking, even without prior registration, is accompanied by the GTC applicable to the DigiBizS Academy of Digital Compliance Consulting GmbH in the version applicable at the time of the order.

In individual cases, there is the possibility of registration, especially for online bookings, via websites of external service providers (e.g. XING, LinkedIn, Facebook, etc.). In this case, the applicable terms and conditions of the social media platforms used shall apply in addition to our GTCs.


You can name a substitute instead of the registered participant at any time. You will not incur any additional costs.


You can change your booking to another event date or another event at any time. Please inform us in writing, text form is sufficient. In case of a rebooking (only possible once) we charge the following processing fees:

  • Rebooking up to 4 weeks before the start of the event: free of charge
  • Rebooking from 4 weeks before the start of the event: 20% of the event price


You can withdraw from the contract at any time. However, this is only possible in writing, text form is sufficient. Please note that we charge the following processing fees:

  • Cancellation up to 4 weeks before the start of the event: 20 % of the participation fee plus VAT.
  • Cancellation 4 weeks or more before the start of the event: the full participation fee plus VAT.
  • In case of non-appearance of the registered participant, the full participation fee plus VAT is due.

Cancellation of events

We reserve the right to cancel the event due to insufficient demand or number of participants (at least 7 days before the scheduled event date) or for other important reasons beyond our control (e.g. sudden illness of the speaker, force majeure).

Any participation fees already paid by you will of course be refunded. We will not reimburse you for hotel rooms, airline or train tickets booked by you or any other additional costs incurred in connection with the booking.


DigiBizS Academy of Digital Compliance Consulting GmbH is only liable for damages caused intentionally or by gross negligence, for damages resulting from culpable injury to life, body or health.

This also applies to representatives or vicarious agents of DigiBizS Academy of Digital Compliance Consulting GmbH. Further liability and claims for damages that do not relate to injury to life, body or health are excluded, unless there is intent or gross negligence on our part.

Liability under the Product Liability Act, due to fraudulent intent or the assumption of a guarantee shall remain unaffected by the above limitation of liability.

Change reservations

We are entitled to make necessary changes to the content, methodology and organization or deviations (e.g. due to changes in the law) before or during the event, provided that these do not significantly change the benefits of the announced event for the participant.

We are entitled to replace the scheduled speakers in case of need (e.g. illness, accident) with other persons equally qualified with regard to the announced topic. The DigiBizS Academy of Digital Compliance Consulting GmbH will notify participants in good time of any changes in dates and locations.

The documents provided as part of the training are prepared to the best of our knowledge and belief. Liability and warranty for the correctness, topicality, completeness and quality of the contents are excluded.

Retention of title and use of teaching material

We reserve unrestricted ownership of all deliveries of teaching materials until the customer has fulfilled all payment obligations in full. The passing on to third parties, i.e. to persons who are neither work colleagues nor employees of the customer, or public distribution or making available of course documents or teaching materials is not permitted.

In particular, the publication of audio or video data, digital presentations or scripts in publicly accessible Internet portals (sharing) is prohibited.

Photo and video recording

In the events, photographs can be taken by the participants as part of a photo protocol. These photo protocols are only made available to the participants of the event in the learning environment. If you do not consent to your person being photographed or to the photo log being uploaded to the learning environment, please contact the trainer.

Some events may also involve the recording of participants in photos or videos. Please note that these recordings and not the photo logs can be used for advertising purposes of Digital Compliance Consulting GmbH.

Should the recordings be used for advertising purposes, this will of course only be done if you give your consent.

Service content for events

The respective participation fees for classroom events include, unless otherwise stated,

  • one common lunch per full day of the seminar,
  • Break drinks and
  • comprehensive working documents.

In the case of live online training, the participation fees include the comprehensive working documents and, if applicable, videos created in the webinars.

Hotel reservations

For our events we have reserved a limited number of rooms until 4 weeks before the event date. Please book directly at the hotel. Please note that you are responsible for this booking yourself.

Framework agreements

In the case of higher training requirements in the company, we offer you individual condition models depending on the annual turnover: For more information on our key account service, please visit

Third-party supplier

Digital Compliance Consulting GmbH acts exclusively as an intermediary for services provided by third-party providers. In the event of a booking, the contracts relating to the service are concluded exclusively between the customer and the respective third-party provider/service provider.

Special regulations and restrictions (general terms and conditions of the third-party provider) may apply to the selected services. The entire contract processing and the settlement of any service disruptions shall take place exclusively between the customer and the third-party provider.


The website of Digital Compliance Consulting GmbH contains links to third-party websites. Digital Compliance Consulting GmbH provides these links as an additional service or as a courtesy. Digital Compliance Consulting GmbH has no influence on the content of the linked third-party websites.

Therefore, Digital Compliance Consulting GmbH is not liable for the accuracy, timeliness and completeness of the information provided there. Furthermore, Digital Compliance Consulting GmbH expressly distances itself from the content of all linked pages.

Digital Compliance Consulting GmbH does not guarantee the functionality and/or correctness of the pages or the data, services or works offered on them and is not liable under any circumstances for damage or consequential damage or any kind of loss caused directly or indirectly by the operation, non-operation, use or application in any form.

Digital Compliance Consulting GmbH draws attention to the fact that contractual relationships with third-party providers are established exclusively in accordance with their terms and conditions.

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason. This period begins from the day of the conclusion of the contract. To exercise your right of withdrawal, you must notify us in writing to

Digital Compliance Consulting GmbH Business Unit DigiBizS Academy Heinrich-Dauer-Strasse 10 52351 Düren or by mail to

about your decision to revoke this contract. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation:

If you revoke this contract, we shall reimburse you for all payments relating to the concluded and revoked contract that we have received from you without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Final provisions

We do not participate in dispute resolution proceedings before a consumer arbitration board. Legal transactions (billing, etc.) are carried out by Digital Compliance Consulting GmbH in its own name and, if necessary, for the account of third parties (commission):

Digital Compliance Cunsulting GmbH BIC SDUEDE33xxx IBAN DE97 3955 0110 1201 1769 12 Sparkasse Düren

Place of performance and jurisdiction

Digital Compliance Consulting GmbH Heinrich-Dauer-Strasse 10 52351 Düren Managing director authorized to represent the company: Arnd Fackeldey Commercial register: Local court Düren HRB 7846 Registered office of the company: Düren

Severability clause

Should one or more provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions of these General Terms and Conditions. The parties undertake to replace the invalid or ineffective provision with a provision that comes closest to the economic sense and purpose of these General Terms and Conditions or the corresponding provision. The same applies to the filling of any gaps in the contract on which the booking of a seminar is based.

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